Introductory Level
Please Choose A Webquest
Assessing my collaboration skills
Cooperation, Communication
Assessing my collaboration skills
Szukając pracy musimy pamiętać, że zdecydowana większość stanowisk wiąże się w pewnym stopniu z pracą z ludźmi. Z tego powodu warto skupić się na rozwijaniu swoich umiejętności miękkich podczas poszukiwania pracy. Jest to jedna z najbardziej pożądanych umiejętności miękkich podczas poszukiwania nowych pracowników. A czym właściwie jest ta współpraca? Współpraca jest strategią pracy, w której ludzie pracują razem dla wspólnego celu, jakim jest rozwój firmy. Ten WebQuest ma na celu budowanie i doskonalenie naszych umiejętności współpracy poprzez różne działania zespołowe. Więc zaczynajmy!
This WebQuest is structured in a way to assess your own abilities that are related to collaboration. Most of the questions are theoretical assessments so it is important that you state the truth, and not what you would like it to be. The aim of the following steps is to be able to assess your own collaboration skills. This assessment is especially important when looking for a job, but not only. Knowing ourselves, our skills and capabilities will give us a much better understanding of how to act to achieve success. So let's get started!
Step 1: Problem solving techniques
The first step to assess your collaboration skills is to test your knowledge of problem solving
skills. To do this, please answer all the questions:
(a)Imagine that at your work two employees have been given the task of choosing the main
medium to promote the company. One of the employees is convinced that Instagram will be
the best choice and the other that tik tok - what do you do in this situation to solve the problem?
b) Can you identify the problem? If yes, describe it below. In other situations, do you feel you are also more likely to be able to identify the problem or not
c) can you generate potential solutions?
d) Can you pick one of the solutions and implement it?
e) on a scale of 1 to 10, where 10 is ideal, how confident do you feel with your problem solving skills? (Where 1 means – Very low and 10 brilliant) 1 2 3 4 5 6 7 8 9 10 If you need more information on the subject, please check out these links: https://asq.org/quality-resources/problem-solving https://www.youtube.com/watch?v=klAE9ML0XLs
Step 2: Communication Mark an X under the following statements using the scale according to the truth:
Statement | Never | Rarely | Sometimes | Often | Always |
If I don’t understand something, I ask people around me without any problem. |
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While having a conversation with someone, I try to listen what he/she has to say and try to see their perspective. |
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I pay attention to body language when talking to someone |
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I take into account cultural barriers and differences when communicating with someone |
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I don’t have a problem to express my genuine opinion when asked for. |
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b) what communication skills can you list?
c) Which of these skills are you able to say you possess to some degree?
Taking into account your rating of the questions above, how would you rate your communication skills from 1 to 10? (Where 1 means – Very low and 10 brilliant)
1 2 3 4 5 6 7 8 9 10
https://www.youtube.com/watch?v=xQfYiHbAjJo
https://novoresume.com/career-blog/communication-skills
Step 3: Organisation
In this step, we will test our organisation skills. For this, please refer to the video below.
Then, in groups of 2-3, try to list as many organisational skills as possible, which are required for effective collaboration. Together, list your strengths and weaknesses related to organisation, and try to match which of these skills you have developed the most.
- Organizational skills required for effective collaboration
My organizational skills
Overall, on a scale of 1 to 10 (1 – Not at all, 10 – Very confident) to what extent do you feel you have organisational skills?
1 2 3 4 5 6 7 8 9 10
Step 4: negotiation and compromise
Imagine that you have been working for the company for 2 years. You feel that you bring a lot of positive aspects and that your actions benefit the company. You put a lot of heart into your work, and the results show - your colleagues say the same. You decide to ask your boss for a raise. From your colleagues, you know that your boss likes to negotiate and offers you a 5% raise to start - but you think you deserve 10%. How will you negotiate a suitable raise or compromise in this matter?
Get into pairs, where one person will play the boss and the other the employee. Try to use the negotiation strategies shown in the video below.
https://www.youtube.com/watch?v=DlV6phTGjoU
After a few minutes, swap roles.
- What results have you noticed? Do you feel confident negotiating, trying to find a compromise?
- What have you noticed about the other person? What are her strengths or what could she work on? Discuss it.
Overall, to what extent would you rate your negotiation and compromise skills?
- 2 3 4 5 6 7 8 9 10
Step 5 group assessment and reflection
In the last step, each participant in turn gives a summary of the above 4 steps and their results. Then, together with the rest of the group, he or she has the task of matching which degree of collaboration the participant has, i.e:
- what are his/her strengths
- which skills can be improved
- what kind of team member would be best.
Here are some of the team roles which can help you in the final assessment:
https://www.youtube.com/watch?v=-efhOLVgEvM
https://www.mindtools.com/auf866u/belbins-team-roles
At the end, each participant carries out a self-reflection. Do you agree with the group's opinion? What are your observations?
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Being aware of your collaborative skills is particularly important and helpful when looking for a job, but also in your private life. You get to know yourself, your strengths and the skills you can better develop. Such self-reflection should also be carried out periodically, because through experience we gain new skills and develop those we already have. The tasks of this WebQuest have been prepared for this purpose, so it is worth remembering them or saving them for later! It is also worth remembering that collaboration is not just about us - it is about teamwork! It improves the way you can work together to achieve common goals!
Cooperation, Communication
Co to jest WebQuest? Prowadząc działania badawcze w Internecie i łącząc je z dodatkowymi działaniami, zapoznasz się z nowymi rzeczami dotyczącymi określonego tematu. Pozwala to na poszerzenie wiedzy i zdobycie nowych umiejętności.
Tematem tego WebQuestu jest zdobycie podstawowej wiedzy na temat wartości współpracy w zespole oraz zdobycie umiejętności komunikacyjnych, organizacyjnych i społecznych dla udanej współpracy. Ponadto zdobędziesz podstawową wiedzę na temat roli szacunku, kompromisu i negocjacji we współpracy oraz podstawową wiedzę na temat technik rozwiązywania problemów.
The following tasks will guide you through this topic:
Task 1:
Your first step for becoming an expert on collaboration is to get a basic knowledge about cooperation, communication skills and the importance of collaboration in modern workplaces.
Task 2:
Your second step for becoming an expert on collaboration is to learn more about the role of respect, compromise and negotiation during teamwork and communication skills.
Task 3:
Your third step for becoming an expert on cooperation and communication is to gain organisational skills for collaboration to engage teamwork activities.
Task 4:
Your fourth step for becoming an expert on collaboration is to gain a basic knowledge of problem-solving techniques.
Task 5:
Your fifth step for becoming an expert on collaboration is to design a project to invite collaboration among team members.
Have fun!
Task 1:
Your first step for becoming an expert on collaboration is to get a basic knowledge about cooperation, communication skills and the importance of collaboration in modern workplaces.
Cooperation
What is cooperation?
Click through the articles and find out.
https://dictionary.cambridge.org/dictionary/english/cooperation
Maybe you prefer a more creative definition? Click on the video.
https://www.youtube.com/watch?v=kihZUsADQTQ
When cooperating it is very important to have proper communication skills. As you may know already, these are active listening, respect, confidence, empathy, and body language. But there is more to it then you might think. Find out more about communication skills and how to improve them.
Communication skills
Click on the links below and learn more about communication skills.
https://in.indeed.com/career-advice/resumes-cover-letters/communication-skills
https://www.skillsyouneed.com/ips/communication-skills.html
https://www.youtube.com/watch?v=gCfzeONu3Mo
Now that you gained a basic knowledge on “cooperation” and “communication skills”, discuss with your peers:
- Which communication skills are important for cooperation? And why?
- Why can miscommunication lead to issues during a cooperation or teamwork?
- How can good communication skills help during cooperation?
You might ask yourself now: why is this important in a workplace?
https://resources.owllabs.com/blog/collaboration-in-the-modern-workplace
https://www.betterup.com/blog/collaboration-at-work/
https://www.simpplr.com/blog/2019/importance-of-collaboration-in-the-workplace/
Discuss with your peers the importance of collaboration in modern workplaces.
Task 2:
Your second step for becoming an expert on collaboration is to learn more about the role of respect, compromise and negotiation during teamwork and communication skills.
As you heard in task 1, a big part of communication skills is respect. Learn in task 2 more about respect, compromise and negotiation, skills that are important for cooperation. Also, practice communication skills for teamwork.
Before getting into practicing, read through the articles, watch the videos, and learn more about respect, compromise and negotiation.
Respect
https://dictionary.cambridge.org/dictionary/english/respect
https://www.indeed.com/career-advice/career-development/workplace-respect
https://www.betterup.com/blog/respect-at-workplace
https://www.youtube.com/watch?v=l2ppLtHbag4
Compromise
https://dictionary.cambridge.org/dictionary/english/compromise
https://www.inc.com/larry-alton/7-secrets-for-better-compromises-in-workplace.html
https://www.youtube.com/watch?v=GdCQFuWaV2g&t=57s
Negotiation
https://dictionary.cambridge.org/dictionary/english/negotiation
https://online.hbs.edu/blog/post/negotiation-skills
https://www.youtube.com/watch?v=RfTalFEeKKE
Now its time for action! Practice communication skills for teamwork. Therefore, get together in small groups and try out to negotiate about a topic of your choice. Also try to find a compromise on an issue of your choice.
Need inspiration? Here are some topics for negotiation:
- Pay rise
- Days off
- Your desk neighbour is eating crisps, this is very annoying for you and distracting
And here are some topics for a compromise:
- For a team event you proposed to go out for food, your colleague wants to go go-karting, but there is not enough money to do both things. How can you compromise?
- You would like to work in Home Office, but your boss wants you to work from the office. Can you find a compromise?
Best way to practice this is via role play.
Task 3:
Your third step for becoming an expert on cooperation and communication is to gain organisational skills for collaboration to engage teamwork activities.
When collaborating or during teamwork it is major to have good organisational skills. Find out more about organisational skills and how to improve them by reading the articles:
https://uk.indeed.com/career-advice/career-development/organisational-skills
https://www.indeed.com/career-advice/career-development/organization-skills
Now it’s time to engage teamwork activities. Read through the list of possibilities and choose three you would like to try out with your team:
https://www.themuse.com/advice/team-building-activities-games-for-work-office
https://www.wrike.com/blog/ultimate-guide-team-building-activities/
Invite your peers to feedback your collaboration. Evaluate your performance in a team in term of level of collaboration.
Here are some phrases to use for your feedback and evaluation:
https://www.betterup.com/blog/team-skill-self-appraisal-comments
Task 4:
Your fourth step for becoming an expert on collaboration is to gain a basic knowledge of problem-solving techniques.
In every work and every team, as in our private lives, there will always appear problems. It is important to have problem-solving strategies to not get overwhelmed with it.
Read trough the articles and watch the video:
https://www.betterup.com/blog/problem-solving-strategies
https://asq.org/quality-resources/problem-solving
https://www.youtube.com/watch?v=Ahha-igVmJw
https://www.youtube.com/watch?v=SrlYkx41wEE
Try the problem-solving techniques in your teamwork. Develop a solution to a problem that is encountered in a collaborative project.
Task 5:
Your fifth step for becoming an expert on collaboration is to design a project to invite collaboration among team members.
Now it is up to you! Get started and design a project.
Create a team and then brainstorm on what project you could get started.
Maybe something to clean your neighbourhood of trash on the streets?
Or what about a lemonade stand or a cookie sell?
A step-to-step guide on how to design a project:
https://asana.com/resources/project-design
You’ve done it! Well done.
Topics | Level | Knowledge | Skills | Attitudes |
Collaboration | Introductory:
Sub-topics:
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Practical knowledge of organisational skills required for effective collaboration |
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Openness to developing one’s own communication skills to improve collaboration |
Very well done! You now know about the value of cooperation in a team as well as the role of respect, compromise and negotiation in cooperation. Furthermore, you learnt about problem-solving techniques, gained communication and organisational skills for collaboration. You also can define collaboration and cooperation and know about the importance of teamwork. Finally, you are able to design a project and solve problems as they appear
Advanced Level
Please Choose A Webquest
Effective Collaboration
Empathy, Trust
Effective Collaboration
In today's fast-paced world, it's easy to get caught up in our own problems and forget about the people around us. But by practicing empathy and collaborating with others, we can create a more understanding and supportive community. In this webquest, you will explore what empathy and collaboration are and how you can use these skills in your daily life.
Effective collaboration is not just about teamwork. It is a range of many skills and qualities that allow us to work efficiently in a team. One of the key qualities needed in collaboration is empathy - awareness of other people, the capacity to sense their feelings and comprehend their perspectives. Your task is to research empathy and collaboration, and create a project that showcases your understanding of these concepts.
Step 1 : Research empathy and collaboration:
- Define what empathy and collaboration mean.:
- Find examples of empathy and collaboration in everyday life and professional life.
- Learn about the benefits of empathy and collaboration watching the video below.
https://www.youtube.com/watch?v=ZyJ4i0fUA5M
- what main conclusions you drew from the video?
Step 2: Group discussion
Based on the knowledge you gathered in the first step, discuss in group about the value of empathy in a team. Also, try to describe how empathy can be practiced and refind as a skill.
Please note down your findings and conclusions below:
Step 3: Self evaluation
Evaluate your empathy level answering the following questions:
Do you find it hard to know what to do in a social situation?
Can you easily tell if someone wants to enter a conversation?
Does seeing other people cry upset you?
Do you agree with this statement? “Other people's feelings are their own and should not be taken personally.”
Do you agree with this statement? “When I'm upset, I usually like to be left alone”
Do you often try to understand my friends better by imagining how things look from their perspective?
Sources:
https://psychology-tools.com/test/empathy-quotient
Step 4:Choose a project format:
The next step, will be to develop one of the projects selected below in groups of 2, based on the knowledge from the first step and further in-depth online research:
- Create a poster or presentation that showcases your research.
- Write a short story that demonstrates empathy and collaboration.
Please use the following resources if you need help in:
Creating a poster:
https://www.canva.com/create/posters/
https://www.youtube.com/watch?v=dCv1oMXk-XM
Writing a story:
https://mythcreants.com/blog/how-to-turn-your-concept-into-a-story/
Step 5: Create your project:
Use the information you've gathered to create your project. Try to communicate with your partner as much as possible – how would you see the project, and what is his vision. If you have different ideas, try to negotiate and compromise. Also, make sure to include a clear and concise explanation of empathy and collaboration.
Step 6: Present your project:
Use the information you've gathered to create your project with your partner. Make sure to include a clear and concise explanation of empathy and collaboration.
If you need some advice in how to create a project, please visit these links:
https://virtualspeech.com/blog/guide-for-giving-group-presentation
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Great job! Thanks to completing this webquest, you should have a deeper understanding of empathy and collaboration and how these skills can help us create a more connected and supportive community.
Empathy, Trust
What is a WebQuest? By conducting research activities on the internet and combining these with additional activities, you will become familiar with new things concerning a specific topic. This allows you to expand your knowledge and create new skills for you.
In the introductory WebQuest you learnt about the basic knowledge of the value of cooperation in a team and to gain communication, organisational and social skills for a successful cooperation. Furthermore, you will gain a basic knowledge of the role of respect, compromise and negotiation in cooperation and a basic knowledge of problem-solving techniques.
In this advanced WebQuest you will learn how to develop empathy skills and why empathy is important for teamwork. Furthermore, you will learn about bias in communication and how they can impact empathy. You will discuss about trust, emotional intelligence and practice communication skills. Finally, you will keep an empathy journal, engage with peers to invite feedback and create a “random act of kindness” project.
Ready?
The following tasks will guide you through this topic:
Task 1:
Your first step for becoming an expert on empathy is to define “empathy” and its contribution to one’s emotional intelligence as well as how to develop empathy skills.
Task 2:
Your second step for becoming an expert on empathy is to learn more about the role of bias in communication and empathy and how to develop communication skills to improve empathy skills.
Task 3:
Your third step for becoming an expert on empathy and trust is to learn more about the importance of trust for teamwork and develop a plan to prove mentoring to new team members.
Task 4:
Your fourth step for becoming an expert on empathy is to read case studies and discuss how peers/colleagues or co-workers could show empathy.
Task 5:
Your fifth step for becoming an expert on empathy and trust is to keep an empathy journal to reflect on how and when empathy was practiced in the work environment.
Task 6:
Your sixth and last step for becoming an expert on empathy is to create a “random act of kindness” project.
Have fun!
Task 1:
Your first step for becoming an expert on empathy is to define “empathy” and its contribution to one’s emotional intelligence as well as how to develop empathy skills.
Read through the articles and watch the videos.
Empathy
https://dictionary.cambridge.org/dictionary/english/empathy
https://www.youtube.com/watch?v=UzPMMSKfKZQ
https://www.verywellmind.com/what-is-empathy-2795562
https://www.psychologytoday.com/us/basics/empathy
Emotional intelligence
https://www.conovercompany.com/empathy-the-cornerstone-of-emotional-intelligence/
https://www.verywellmind.com/what-is-emotional-intelligence-2795423
https://www.youtube.com/watch?v=wUdfblJEAY8
How to develop empathy skills
https://www.youtube.com/watch?v=n9h8fG1DKhA
https://positivepsychology.com/empathy-worksheets/
https://www.nytimes.com/guides/year-of-living-better/how-to-be-more-empathetic
https://ideas.ted.com/5-exercises-to-help-you-build-more-empathy/
Answer and discuss the following questions with your peers:
- What is empathy?
- Why is empathy important? What happens if you don’ have empathy skills?
- What is emotional intelligence?
- How can emotional intelligence help you at your workplace?
- How can you develop empathy skills?
Task 2:
Your second step for becoming an expert on empathy is to learn more about the role of bias in communication and empathy and how to develop communication skills to improve empathy skills.
You learnt in task 1 a lot about empathy and emotional intelligence. You also came across the term “bias”. What are bias?
Click on the articles and find out:
https://www.dictionary.com/browse/bias
https://www.psychologytoday.com/us/basics/bias
Learn more about the role of bias in communication and empathy. Klick on the links and read through the articles:
What do you think? How can bias affect your communication or empathy?
Discuss with your peers.
Empathy is an important skill not only for your personal life but also for your professional live. Reflect on value of empathy in a team by reading through the articles and discuss about it with your peers.
https://www.indeed.com/career-advice/career-development/how-to-be-empathetic
https://www.careercontessa.com/advice/empathy-at-work/
- Why is empathy important at work?
- How can you show empathy at work?
Discuss with your peers.
As you learnt earlier, empathic people practice active listening.
Active listening
https://www.verywellmind.com/what-is-active-listening-3024343
https://www.skillsyouneed.com/ips/active-listening.html
https://www.youtube.com/watch?v=BW82k7lwI_U
How can empathy be practiced and refined as a skill?
https://enhancv.com/resume-skills/empathy/
https://www.lynncareercoach.com/blog/2017/3/30/job-qualifications-curiosity-empathy-and-gratitude
To finish this task, reflect on value of empathy in a team. Why is it essential for teamwork to show empathy?
Task 3:
Your third step for becoming an expert on empathy and trust is to learn more about the importance of trust for teamwork and develop a plan to prove mentoring to new team members.
Trust amongst team members is really important for teamwork. Learn more about the importance of trust for teamwork:
Can you come up with more ideas why trust is essential for teamwork? Discuss with your peers.
When people are new to a team it is often a good idea to provide mentoring to new team members. Develop a plan to provide mentoring.
Here is some inspiration:
https://yourbusiness.azcentral.com/leading-new-team-5885.html
https://www.youtube.com/watch?v=0t_XUUcM1ng
https://www.forbes.com/sites/forbeshumanresourcescouncil/2019/04/04/seven-keys-to-successfully-onboarding-new-team-members/?sh=10cc686b7a0d
Write down a step by step plan to provide mentoring to new team members.
As you learnt, trust and empathy are important qualities for good teamwork. It is also important to find nice words for your team members and to give them praise and feedback.
Develop a project to engage your peers in giving praise to one another each day or week as a means for building trust.
Here are some compliments for inspiration:
https://www.verywellmind.com/positivity-boosting-compliments-1717559
To finish this task, engage with peers to invite feedback on your empathy skills.
Task 4:
Your fourth step for becoming an expert on empathy is to read case studies and discuss how peers/colleagues or co-workers could show empathy.
In your previous tasks it was all about articles and videos. Another text type is a “case study”.
What is a case study?
https://www.verywellmind.com/how-to-write-a-psychology-case-study-2795722
You read and researched a lot on empathy. Look through possible case studies regarding empathy: https://scholar.google.at/scholar?q=case+study+empathy&hl=en&as_sdt=0&as_vis=1&oi=scholart
Choose one and read it.
- How is a case study different to other articles?
- What did you learn from your case study?
Now that you learnt a lot about empathy already. What do you think, how could peers, colleagues or co-workers show empathy?
Discuss with your team. For inspiration, here is a wiki how: https://www.wikihow.com/Show-Empathy
Try to find other ways of showing empathy.
Task 5:
Your fifth step for becoming an expert on empathy and trust is to keep an empathy journal to reflect on how and when empathy was practiced in the work environment.
Here are some useful prompts for your journaling:
https://www.teachersnotepad.com/writing-prompts-about-empathy/
And some ideas:
- Write about a situation of your workday and how you showed empathy.
- Write about a situation of your workday but from the others person perspective
- Also note: how can you be more empathetic the next time?
- How did you show empathy today? How can you show empathy tomorrow?
Task 6:
Your sixth and last step for becoming an expert on empathy is to create a “random act of kindness” project.
A “random act of kindness” is an action to offer kindness to people outside your usual zone of people. To be kind to each other means, to be caring and selfless and to act unconditionally. That means, that from acting in a kind way you gain nothing but a good feeling and definitely a good respond.
Read some more:
https://www.nytimes.com/2022/09/02/well/family/random-acts-of-kindness.html
https://www.goodtherapy.org/blog/psychpedia/random-act-of-kindness
Now its up to you! Create your own “random act of kindness” project.
Here are some ideas:
https://www.randomactsofkindness.org/kindness-ideas
https://www.naturalbeachliving.com/acts-of-kindness/
Before you get started on your project, evaluate the level of trust in your team before as well as after the “random act of kindness” project and compare if the level of trust changed.
Write the plan down and fulfil it with your peers. Have fun!
Topics | Level | Knowledge | Skills | Attitudes |
Collaboration | Advanced:
Sub-topics:
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Practical knowledge of how to develop communication skills (active listening, body language) to improve empathy skills |
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You have almost completed this WebQuest. Let’s give it a try and answer the following questions to confirm how much additional knowledge you have gained:
- What is empathy?
- Why is trust and empathy essential for teamwork?
- How can you improve trust and empathy?
- What are bias and what risk are they baring?
- What is a random act of kindness?
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The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Project Number : 2019-1-PL01-KA204-065089
